Shipping Agency Manager

Job in brief

Are you an experienced, enthusiastic, highly challenging Shipping Agency Manager experience in a shipping agency with the background of terminal operating systems, shipping operations, vessel services and port rotations and can speak English and Arabic fluently, then you are the one we are looking for? This is an excellent opportunity to drive a dynamic business with huge growth potential.

Key Responsibilities

• Evaluate and measure agency partners to expand the network and improve service coverage.
• Develop business functions plan or unit plans.
• Develop strategies for resource planning and utilization.
• Liaise with freight forwarders, hauliers, shipowners, shipping lines/agents and customers.
• Manage compliance with risk management frameworks, policies and processes.
• Manage issues arising from cargo operations and customs clearance.
• Monitor the targets achieved against Key Performance Indicators (KPIs).
• Oversee billings to voyage accounts of clients, shipowners and shipping lines.
• Oversee implementation of workflow improvements to improve efficiency.
• Plan where ships are to berth to enable cargo loading or discharge.
• Prepare and Analyse reports on ship agency activities.
• Analyzing performance and drawing up action plans.
• Establishing strong relationships with staff and clients.
• Ensuring all staff exercise good time management.
• Obeying agency regulations, guidelines, and policies, and ensuring staff does the same.
• Researching current industry/market trends and using knowledge for business improvement.

Required Skills:

• Should have previous experience within a shipping agency
• Minimum of 5 years of experience in multinational company.
• Knowledge of containers and its movement, trade lanes, port, harbor, pricing, customs and immigration activities and procedures, and necessary legal requirements.
• Knowledge of Terminal operating systems, shipping operations, vessel services and port rotations.
• Should be numeric and be able to problem solve under pressure and work to tight deadlines
• Familiar with industry standard software and be fully competent in Microsoft Windows
• Fluent in English & Arabic

Job Location: Libya (Misurata)

Type of Employment: Permanent / Full time

Salary: USD 3000/Month

What you can expect from the employer

An attractive tax-free salary.

Paid vacation with air ticket.

Health insurance.

Car and Petrol Allowances

Children’s school allowance

A clean and hygienic environment.

Working with decent / highly educated and professional team.

Accommodation,